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Worth warranty for all licensed service parts and accessories sold, will be provided in which case the spares and accessories are used on our machinery and put together by our experts or under our experts's supervision. In which case spare parts or accessories has been constructed into competitors machines or installed without our knowledge, the value guarantee will be null unless when accepted by the company.
No costs be requested for diagnosis and new repair parts or components installments for machines purchased from us. After the new spare or accessories has been setup, our technician will insure that your machines is 100% functional and well certified. For competitors machines, we may prefer to provide technical advice online or send a technician to provide technical services. We cannot however, guarantee which actions (if any) will be taken, or information (if any) will be provided by our experts relating to other company's machines.
If our specialist remotely diagnoses or proposes a extra reinstatement or accessory add-on for machinery that we have sold, as well as for brand new or spare service parts or associated equipment, we will present the client with a full repayment once you send the spares or components back in its initial condition.
Accommodation fees and go costs will be charges should you prefer that we travel to your place for a spare- replacement or add-on fitting for machinery that we have sold, although a labour fee will not be required. Clients are chosen to make all adjustments for the technician to be retrieved and sent back. R 9.95/km increased by the traveling distance between our office and your premises, is the ongoing percentage payable and suitable should you wish for us to come to you.