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We give limited feature warranty on any subsystem lest stated differently, as well as on the whole machine. The characteristic guarantee covers shortages due to faulty components or poor craftsmanship General wear and tear or mis-usage of your machine is not our responsibility. Our guarantee will thus not cover aforesaid. Deterioration can often be repaired that are not covered under guarantee, at minimal cost. Upon request, quotations are promptly available.
This machine is a DIY Product, meaning you needs to assemble and fit the machine themselves. The assembly, installation and setup of the machine software is relatively straightforward and we have included an fitment guide to help you. Regretfully, should you prefer that we install, configure and assemble the machine for them, an additional technical callout charge will be assigned.
We offer basic and/or extensive training courses via our training facility for all machinery we sell. First primary entry courses is enclosed in your machine purchase, however more promoted training can be purchased after the basic course has been finished.
A Call-out points to to any instant a technician provides a service at your establishment. A call-out fee will be required unless the call-out is enclosed by each and every time of the above mentioned plans or approved by the management. 1 technician for 1 day is R 1 499.00 for working days, Traveling for Saturdays including R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Touring costs to your premises as well as accommodation if essential, are on your account, in addition to the call-out fee. The adjustments for the specialist to get picked up including sent back are suggested to be done by you. If you would choose for us to travel to you, the ongoing rate is R 9.95/kilometer increased by the driving distance between our warehouse including your establishment.Generously analyze about call out as well as transport costs in advance as those charges may change time by point without notice.
Without leaving our workshop, we are able to join up with to your laptop to service you with the configuration and problems instantaneously with large bandwidth cyberspace and advanced software automation. We offer lifetime limitless remote support for fitments and organization on all the software, as well as for interpretation on all machinery we sell that attaches to and operates with a computer. Remote help is not similar to training.
A individual barcode is supplied with all our mainline of machines. Accordingly your machinery's guarantee report and maintenance history will always be able to be checked in any form and at any time on our webpage or while disconnected. Our machines assurance and servicing are honoured by us using the barcode. This ensures your supreme convenience on both the service and resell of your machinery's.
The reference above concerns our brand new model, including in essence the climax, specs as well as extras are applicable thereto. Our Sales clerks can be contacted about any questions of the period model quoted. You will be entitled to receive a 5% exemption on older models , based on lesser execution or lower method in which case we do not have the brand new model accessible.