The hue, figures or characteristics of the machinery may differ from that in the pictures as all the images are for display purposes only. We have the rights to preserve the major qualities and specs, while changing, extracting or bettering small attributes. You can request a list of characteristics in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machinery, as well as any subsystem, we only supply constrained trait guarantee except stated differently. Poor craftsmanship along with defective components shortages are covered by the quality guarantee. We will not be held responsible for mis-usage or common wear and tear of your equipment. Aforesaid is therefore not covered by our warranty. Naturally, deterioration that aren't covered under guarantee can regularly be repaired at a minimum cost. Upon inquiry, quotations are immediately accessible.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a DIY Product, which means the client needs to assemble and construct the machine themselves. We have combined an construction guide to assist you, but the assembly, fitment and setup of the machine programming is fairly basic. If you request that we assemble, fit and setup for you, an supplementary technical callout fee will be required. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We give fundamental and/or overall training courses at our premises for all machinery we sell. More promoted training can be bought after the basic course has been completed nevertheless first fundamental entry courses is enclosed in your machinery investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to any time a specialist offers a service at your establishment. Unless accepted by managers or covered by any of the above plans, a call-out cost will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Settlement including traveling costs to your place, coupled with the call-out cost, are on your account if necessary. The preparations for the specialist to get picked up and sent back are chosen to be made by you. If you would prefer for us to come to you, the ongoing percentage is R 9.95/km amplified by the driving distance between our premises including your place.Without notice, those costs may differ point by instant, consequently attentively enquire about call out including transport costs in advance A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the Broadband cyberspace and promoted programming automation, we are able to connect to your computer to advise you with organization and technical difficulties instantaneously without going away from our office. We supply lifetime unlimited remote support for installments and setup on all the programming, as well as for interpretation on all machines we sell that associates to and functions with a computer. Remote support is not the same to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: All our mainline of machinery's are sold with a individual barcode. Analyze for this reason you will evermore be able to,in any style and at any moment, review the machinery's warranty data and assistance history on our site or while logged off. Our machinery's warranty and servicing are valued by us using the barcode. This ensures your maximal benefit on both the selling and maintenance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above reference concerns our advanced model, therefore the features, specs and attachments are relevant thereto. For any questions in regarding to the period model recited, you can call our sales assistances. Based on insignificant achievement or lower layout, you will be designated to collect a 5% exemption on previous models, in which case we don't have the brand new model obtainable. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.
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