The saturation, figures or qualities of the machinery may vary from that in the pictures as all the illustrations are for presentation purposes only. We have the rights to preserve the major qualities and specifications, while changing, discharging or improving slight attributes. If desired, a catalog of trademarks can be requested beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the whole machinery, along with each subsystem, we only supply constrained feature guarantee if not stated differently. Poor craftsmanship including faulty components shortages are covered by the quality guarantee. Frequent wear and tear or misuse of your product is not our responsibility. For this reason aforesaid shall not be covered by our warranty. Usually damages can be repaired at minimum cost that are not covered under guarantee. Quotations will be readily accessible upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: The machine needs to be assembled and installed by you, as it is a DIY Product. We have comprehended an fitment guide to assist you, although the assembly, fitment and organization of the machine software is fairly straightforward. If you choose that we assemble, fit and organize for you, an supplementary technician callout fee will be required. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: Our premises offers primary and/or full training courses for all machinery we sell. First principal entry courses is combined in your machinery purchase, however more advanced training can be purchased after the principal course has been completed. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: Anytime a technician supplies a service at your establishment, it refers to a call-out. Lest approved by the company or covered by each and every time of the above mentioned plans, a call-out cost will be requested. At the time of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 695.00 for workdays.Coupled with the call-out charge, traveling costs to your place as well as settlement if essential, are on your account. The technicians necessary preparations to be carried out to get picked up including sent back, are preferred to be made by you. If you would like for us to travel to you, the ongoing rate is R 9.95/km increased by the driving distance between our branch including your premises.Those charges may change time by time without notice, so kindly inquire about call out as well as transport costs ahead of time. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 695.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the Broadband cyberspace and advanced programming automation, we are able to connect to your CPU to assist you with setup and errors instantaneously without going away from our place. When relating to interpretation on all machines we sell that connects to and operates with a PC, as well as the installments and organization on all programming we sell, we provide endless unlimited remote service. Remote support is not equivalent to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A different barcode is presented with all our mainline of machinery. You will therefore always be able to check the machine's guarantee data and assistance history on our site or while disconnected - in any way and at any instant. By using the barcode we value our machinery's guarantee and assistance. This secures your maximum convenience on both the selling and service of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above tender concerns our newest model, therefore the focus points, specs and accessories are suitable thereto. Generously enquire from our sales clerk as to the generation model cited. Depending on lesser completion or lower design, you will be entitled to pocket a 5% remission on elder models, in which case we do not have the advanced model accessible. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.
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