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We offer limited feature guarantee on the entire machine, including each subsystem except stated otherwise. Poor craftsmanship as well as faulty components shortages are covered by the attribute guarantee. We aren't responsible for general wear and tear or mis-usage of your machinery. Aforestated is accordingly not covered by our guarantee. Damages can often be repaired that aren't covered under guarantee, at minimum cost. Quotations are immediately vacant on request.This machine is a do it yourself Product, meaning the client needs to assemble and fit the machine themselves. We have combined an fitment guide to guide the client, however the assembly, installation and configuration of the machine programming is fairly simple. An supplementary technician callout charge will be assigned if you choose that we do the assembling, configuration and fitment.We offer principal and/or extensive training courses at our training centre for all machinery we sell. More improved training can be bought after the primary course has been completed but first primary entry courses is included in your machine investment.
A Call-out points to to each and every time instant a specialist provides a service at your place. Unless the call-out is included by any of the above plans or approved by the the company, a call-out fee will be required. At the instant of this quotation, one specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Touring costs to your establishment as well as settlement if required, are on your account, coupled with the call-out charge. We prefer that you arrange that the specialist gets picked up including sent back. R 9.95/km is the prevailing rate multiplied by the driving distance between your premises and our office, should you prefer for us to go to you.Kindly enquire about call out as well as touring costs in advance as those costs may vary time by instant without notice.With the Broadband online network and improved programming automation, we are able to get into to your laptop to assist you with configuration and troubleshooting right away without leaving our place. We supply continuous unlimited remote help for fitting and organization on all the software, as well as for analysis on all machines we sell that associates to and operates with a laptop. Training and remote service is not equal in any way.A individual barcode is presented with all our mainline of machinery. You will accordingly regularly be able to review the machinery's guarantee report and assistance history on our website or offline - in any way and at any time. We value our machinery's guarantee and assistance by using the barcode. Maximum advantage are ensured on both the reselling and assistance of your machines.
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