The saturation, shapes or characteristics of the machinery may differ from that in the images as all the pictures are for presentation purposes only. While maintaining all prime attributes and definitions we reserve the power to alter, remove or upgrade minor attributes. If desired, a index of hallmarks can be requested beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer limited feature guarantee on the entire machine, including each subsystem except stated otherwise. Poor craftsmanship as well as faulty components shortages are covered by the attribute guarantee. We aren't responsible for general wear and tear or mis-usage of your machinery. Aforestated is accordingly not covered by our guarantee. Damages can often be repaired that aren't covered under guarantee, at minimum cost. Quotations are immediately vacant on request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: This machine is a do it yourself Product, meaning the client needs to assemble and fit the machine themselves. We have combined an fitment guide to guide the client, however the assembly, installation and configuration of the machine programming is fairly simple. An supplementary technician callout charge will be assigned if you choose that we do the assembling, configuration and fitment. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: We offer principal and/or extensive training courses at our training centre for all machinery we sell. More improved training can be bought after the primary course has been completed but first primary entry courses is included in your machine investment. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: A Call-out points to to each and every time instant a specialist provides a service at your place. Unless the call-out is included by any of the above plans or approved by the the company, a call-out fee will be required. At the instant of this quotation, one specialist for one day is R 695.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Touring costs to your establishment as well as settlement if required, are on your account, coupled with the call-out charge. We prefer that you arrange that the specialist gets picked up including sent back. R 9.95/km is the prevailing rate multiplied by the driving distance between your premises and our office, should you prefer for us to go to you.Kindly enquire about call out as well as touring costs in advance as those costs may vary time by instant without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 695.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the Broadband online network and improved programming automation, we are able to get into to your laptop to assist you with configuration and troubleshooting right away without leaving our place. We supply continuous unlimited remote help for fitting and organization on all the software, as well as for analysis on all machines we sell that associates to and operates with a laptop. Training and remote service is not equal in any way. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: A individual barcode is presented with all our mainline of machinery. You will accordingly regularly be able to review the machinery's guarantee report and assistance history on our website or offline - in any way and at any time. We value our machinery's guarantee and assistance by using the barcode. Maximum advantage are ensured on both the reselling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The above tender relates to our brand new model, therefore the climax, specifications and attachments are suitable thereto. Attentively enquire from our sales assistant as to the period model quoted. Based on insignificant achievement or lower method, you will be designated to collect a 5% discount on prior models, in which case we don't have the newest model accessible. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.
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