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We give constrained feature guarantee on each subsystem if not stated otherwise, and on the entire machinery. Poor craftsmanship along with faulty material errors are covered by the quality warranty. We will not be held accountable for misuse or common wear and tear of your machine. Aforesaid is thus not covered by our guarantee. Deterioration can often be repaired that are not covered under warranty, at minimum cost. Quotations will be immediately available upon inquiry.
As this machine is a DIY Product, you will meaning have to assemble and install the machine themselves. We have combined an installation guide to assist the client, although the assembly, construction and setup of the machinery programming is fairly basic. Regrettably, should the client choose that we fit, setup and assemble the machine for them, an supplemental technician callout fee will be implemented.
Basic and/or extensive training courses are provided through our warehouse for all machinery we sell. When obtaining your machine, first basic entry courses is comprehended in your purchase, but more improved training can be purchased after the basic course has been accomplished.
Every time a service is provided at your place by a technician, it points to to a call-out. A call-out fee will be requested except for when the call-out is included by each of the above mentioned plans or approved by the management. At the point of this quotation, for one day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for workdays.Travel costs to your establishment including settlement if necessary, are on your account, coupled with the call-out fee. The technicians necessary adjustments to be made to get picked up as well as sent back, are preferred to be made by you. The prevailing percentage is R 9.95/kilometer increased by the traveling distance between our warehouse as well as your establishment, should you desire for us to travel to you.Without notice, those charges may differ extent by point, thus kindly enquire about call out as well as travel costs ahead of time
Without going away from our office, we are able to network with to your PC to help you with the configuration and problems right away with large bandwidth internet and advanced programming automation. When relating to investigation on all machinery we sell that joins to and operates with a computer, as well as the fitting and configuration on all programming we sell, we supply endless unlimited remote assistance. Remote support is not subject to training.
A particular barcode is presented with all our mainline of machinery. Accordingly your machinery's warranty report and maintenance history will always be able to be analyzed in any manner and at any time on our site or while disconnected. We honour our machinery's warranty and maintenance by using the barcode. This secures your maximal benefit on both the selling and maintenance of your machines.
Seeing that the quotation above is in regarding to our newest model, the features, specs and additions are suited thereto. Our Sales clerks can be called in regarding to any questions of the generation model quoted. In the case that we do not have the recent model available, you will be designated to pocket up to 5% exemption on the former model, depending on lower execution or insignificant design.