All the pictures are for presentation causes only, as a result the machines coloring, patterns or trademark may vary from that in the photo. While maintaining all prime attributes and specs we have the entitlement to modify, abolish or enhance slight attributes. If preferred, a catalog of qualities can be requested in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machine, along with any subsystem, we only offer bounded feature warranty if not stated differently. Errors by reason of unfit components or poor craftsmanship, are covered by the feature warranty. We would not be held accountable for misuse or general wear and tear of your product. Aforementioned is for this reason not covered by our warranty. Generally deterioration can be repaired at minimum cost that are not covered under warranty. Quotations will be gladly available upon inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Self-Installation: The machinery needs to be assembled and installed by the client, as it is a DIY Product. It is relatively basic to assemble, install and configure the machinery's programming however, we have enclosed an construction guide to assist you. Regrettably, should you prefer that we construct, configure and assemble the machinery for them, an further technician callout cost will be implemented. This machine is a DIY Product, which means you need to assemble and install the machine yourself. The assembly, installation and setup of the machine software is relatively easy and we have included an installation guide to assist you. If you require that we assemble, install and setup for you, an additional technician call-out fee will apply.
Training Course: Our training facility offers principal and/or complete training courses for all machinery we sell. When buying your machinery, first principal entry courses is enclosed in your investment, nevertheless more advanced training can be obtained after the fundamental course has been completed. We offer basic and/or comprehensive training courses through our training facility for all machines we sell. First basic entry course is included in your machine purchase; more advanced training can be obtained after the basic course has been passed.
Call-out Service & Fee: Whenever a technician offers a service at your establishment, it refers to a call-out. Lest the call-out is covered by any of the above mentioned plans or accepted by the management, a call-out cost will be charged. One technician for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays including R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Settlement as well as touring costs to your premises, in addition to the call-out cost, are on your account if essential. The experts essential arrangements to be made to get picked up and sent back, are recommend to be made by you. R 9.95/kilometer is the ongoing rate increased by the driving distance between your place as well as our warehouse, should you choose for us to come to you.Those fees may change instant by time without notice, so beneficially inquire about call out including transport costs beforehand. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Remote Assistance: With the high bandwidth online network and advanced programming automation, we are able to join up with to your computer to help you with configuration and errors right away without leaving our branch. When relating to investigation on all machinery we sell that attaches to and works with a computer, as well as the installation and organization on all programming we sell, we offer lifetime limitless remote assistance. Remote service is not subject to training. With the Broadband Internet and advanced software technology, we are able to connect to your computer to help you with setup and troubleshooting instantly without leaving our office. We provide lifetime unlimited remote assistance for diagnosis on all machinery we sell that connects to and works with a computer, and install and configuration all software we sold as well. Remote assistance is not subject to training.
Barcode System: With all our mainline of machines a particular barcode is sold. Analyze for this reason you will always be able to,in any form and at any moment, analyze the machinery's guarantee report and maintenance history on our site or while logged off. Our machines assurance and assistance are honoured by us using the barcode. Ultimate benefit are protected on both the reselling and maintenance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.
Latest Model Quoted: The tender above relates to our advanced model, and as such the focus points, specs including accessories are applicable thereto. For any inquiries about the generation model quoted, you can contact our Sales clerks. Depending on lesser completion or insignificant method, you will be entitled to collect a 5% remission on older models, in which case we don't have the newest model accessible. The quotation above pertains to our newest model, and as such the highlights, specifications, accessories are applicable thereto. Kindly enquire from our sales representative as to the year model quoted. In the event that we do not have the newest model available, you will be entitled to receive up to 5% discount on the older model, dependent on lesser performance or lesser design.
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