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We supply constrained feature guarantee on any subsystem unless stated elseways, including on the entire machine. Poor craftsmanship and defective components shortages are covered by the characteristic warranty. We would not be held liable for mis-usage or general wear and tear of your machinery. Aforementioned is thus not covered by our warranty. Often deterioration can be repaired at minimal cost that are not covered under guarantee. Upon inquiry, quotations are readily accessible.
The machine needs to be assembled and fitted by the client, as it is a do it yourself Product. We have included an fitment guide to advise the client, although the assembly, construction and configuration of the machinery programming is relatively easy. Sadly, should you request that we construct, setup and assemble the machine for them, an further technician call-out cost will be assigned.
Our premises offers basic and/or complete training courses for all machines we sell. First principal entry courses is combined in your machine investment, however more promoted training can be bought after the fundamental course has been achieved.
Anytime a specialist offers a service at your property, it refers to a call-out. Unless the call-out is concealed by any of the above plans or confirmed by the the company, a call-out cost will be charged. At the extent of this quotation, for one day one specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Transport costs to your establishment and settlement if essential, are on your account, in addition to the call-out charge. The preparations for the technician to get picked up as well as sent back are suggested to be made by you. If you would wish for us to travel to you, the prevailing percentage is R 9.95/km amplified by the traveling distance between our workshop as well as your property.Those fees may vary time by extent without notice, so generously enquire about call out and travel costs ahead of time.
With the Broadband online network and improved programming technology, we are able to get into to your CPU to advise you with configuration and troubleshooting right away without going away from our premises. We provide endless limitless remote help for diagnosis on all machinery we sell that connects to and works with a PC, and fit and organization all software we sold as well. Remote service is not equal to training.
All our mainline of machinery's are sold with a unique barcode. Analyze accordingly you will evermore be able to,in any way and at any instant, analyze the machinery's guarantee report and maintenance history on our database or while disconnected. Our machines warranty and assistance are honoured by us using the barcode. This ensures your maximal advantage on both the servicing and resell of your machines.